Privacy Policy

Last Updated: February 07, 2026

INTRODUCTION

VALDAN SOLUTIONS INC. ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.edataplatforms.com) or purchase our products.

This Privacy Policy is designed to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA), the Alberta Personal Information Protection Act (PIPA), the General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA).

By using our website or services, you consent to the practices described in this Privacy Policy. For EU residents, consent is freely given and may be withdrawn at any time.

Your use of our services is also governed by our Terms of Service, available at www.edataplatforms.com/terms.

1. COMPANY INFORMATION

VALDAN SOLUTIONS INC.
Edmonton, Alberta, Canada

Privacy Contact: privacy@edataplatforms.com
Website: www.edataplatforms.com

2. INFORMATION WE COLLECT

2.1 Information You Provide

When you purchase products, subscribe to our email list, or contact us, we may collect your name, email address, billing address, company name (optional), and message content. Payment information (credit card details) is processed by third-party payment processors and is never stored by us.

2.2 Automatically Collected Information

When you visit our website, we automatically collect technical information such as IP address, browser type, device type, pages visited, and time spent. We use cookies and similar technologies as described in Section 7.

2.3 Information We Do Not Collect

We do not knowingly collect information from children under 16, sensitive personal information (race, religion, health data), or financial information (credit cards are processed by third parties only).

3. HOW WE USE YOUR INFORMATION

3.1 Legal Basis for Processing (GDPR)

We process your personal information based on: (a) contract performance, to fulfill purchases and deliver products; (b) legitimate interest, to operate and improve our business, prevent fraud, and ensure website security; (c) consent, for marketing communications and non-essential cookies; and (d) legal obligation, to comply with tax, accounting, and regulatory requirements.

3.2 Purposes

We use your information to process purchases and deliver digital products, send order confirmations and provide customer support, send marketing communications (with your consent, which you may withdraw at any time), maintain and improve our website, prevent fraud, and comply with legal obligations.

4. HOW WE SHARE YOUR INFORMATION

We share information only with trusted third parties who help us operate our business:

Payment Processors: Stripe (via Payhip) processes payments securely. We do not store credit card information. See their respective privacy policies for details.

Email Service Providers: Microsoft 365 handles transactional email. MailerLite handles marketing email automation.

Analytics: Google Analytics or similar tool collects anonymized usage data.

Website Hosting and Delivery: Cloudflare or similar hosting providers, and Payhip for digital product delivery.

We do not sell, rent, or trade your personal information. We do not share your data for third-party marketing purposes.

We may disclose your information if required by law, to comply with legal processes, to protect our rights and property, or to prevent fraud.

5. INTERNATIONAL DATA TRANSFERS

Your data is primarily stored in Canada and may be processed in the United States or other countries where our service providers operate.

For EU residents: Our third-party service providers (such as Stripe, Google, and Cloudflare) maintain their own GDPR-compliant data transfer mechanisms, including Standard Contractual Clauses and other safeguards required under GDPR Articles 46-49. We select service providers that demonstrate adequate data protection practices.

For Canadian residents: Cross-border transfers are conducted in compliance with PIPEDA and PIPA requirements for accountability and comparable protection.

6. DATA RETENTION

We retain your information only as long as necessary for the purposes described in this policy or as required by law:

Purchase records: Up to 7 years (tax and legal requirements).
Account information: Until you request deletion.
Product access: Subject to download link availability as described in Terms of Service.
Marketing subscribers: Until you unsubscribe, or after 2 years of inactivity.
Website analytics: 26 months (Google Analytics default).
Support communications: Up to 3 years.

After retention periods expire, we securely delete or anonymize your data.

7. COOKIES

We use three types of cookies:

Essential cookies enable basic website functionality and security. These cannot be disabled.

When you first visit our website, you will be presented with a cookie consent notice allowing you to accept or reject non-essential cookies.

You can control Analytical and Marketing cookies through your browser or website settings. For additional control over tracking, consider using browser privacy features or the Google Analytics Opt-out Browser Add-on.

8. YOUR RIGHTS

Depending on your jurisdiction, you have the following rights regarding your personal information. We respond to all requests within 30 days (PIPEDA/PIPA), one calendar month (GDPR), or 45 days (CCPA).

Access: Request a copy of the personal information we hold about you.
Correction: Request that we correct inaccurate or incomplete information.
Deletion: Request that we delete your personal information, subject to legal retention requirements. Under GDPR, this is your "right to be forgotten."
Restriction: Request that we limit how we process your data (GDPR).
Data Portability: Receive your data in a machine-readable format (GDPR).
Objection: Object to processing based on legitimate interest or for marketing purposes (GDPR).
Withdraw Consent: Withdraw consent at any time for consent-based processing, without affecting the lawfulness of prior processing.
Non-Discrimination: We will not discriminate against you for exercising your privacy rights (CCPA).
Lodge a Complaint: You have the right to lodge a complaint with your local Data Protection Authority (see Section 13).

To stop receiving marketing emails (if applicable), click "Unsubscribe" in any marketing email or contact us. You will still receive transactional emails (order confirmations, product updates for purchases).

To exercise any of these rights, email privacy@edataplatforms.com with your name, email, and specific request. We may require identity verification for security purposes.

9. DATA SECURITY

We implement industry-standard security measures by selecting vendors that have SSL/TLS encryption, encrypted data storage, secure password handling, and limited access to personal data. All payments are processed through PCI-DSS compliant processors.

No system is completely secure. While we use reasonable measures, we cannot guarantee absolute security. In the event of a data breach, we will notify affected individuals and report to relevant authorities as required by applicable law.

10. THIRD-PARTY LINKS

Our website and documentation may contain links to third-party websites (such as AWS, Azure, or GCP documentation). We are not responsible for the privacy practices or content of external websites. Please review their privacy policies before providing any information.

11. CHILDREN'S PRIVACY

Our services are not intended for anyone under 16 years of age. We do not knowingly collect information from children. If you believe we have collected information from a child, contact us immediately at privacy@edataplatforms.com and we will delete it.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy with a new "Last Updated" date, and by email notification for significant changes. Continued use of our services after changes constitutes acceptance of the updated policy.

13. CONTACT AND COMPLAINTS

For questions, concerns, or requests regarding this Privacy Policy:

Email: privacy@edataplatforms.com
Website: www.edataplatforms.com

VALDAN SOLUTIONS INC.
Edmonton, Alberta, Canada

If you are not satisfied with our response, you may contact:

Canada: Office of the Privacy Commissioner of Canada (www.priv.gc.ca, 1-800-282-1376)
Alberta: Office of the Information and Privacy Commissioner of Alberta (www.oipc.ab.ca, 1-888-878-4044)
European Union: Your local Data Protection Authority (https://edpb.europa.eu/about-edpb/board/members_en)
California: California Attorney General (https://oag.ca.gov)

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CONSENT

BY USING OUR WEBSITE OR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THIS PRIVACY POLICY AND CONSENT TO THE COLLECTION, USE, AND DISCLOSURE OF YOUR PERSONAL INFORMATION AS DESCRIBED HEREIN.

FOR EU RESIDENTS: Your consent is freely given and may be withdrawn at any time by contacting privacy@edataplatforms.com.

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